- Manage and resolve customer complaints professionally and promptly.
- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex issues efficiently.
- Collaborate with internal teams to enhance customer experience.
- Develop and maintain knowledge base articles to improve first-call resolution rates.
- Analyze customer feedback to identify areas for improvement.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.