The Assistant Training Manager is responsible for supporting the planning, coordination, implementation, and evaluation of learning and development initiatives across the hotel. The role focuses on enhancing employee skills, service excellence, leadership development, and compliance training to ensure exceptional guest experiences and operational excellence. The position works closely with department heads to identify training needs, facilitate learning programs, and monitor training effectiveness.

Major Responsibilities
Assist in preparing and executing the annual Learning Development calendar aligned with business objectives.
Conduct induction and orientation programs for all new employees and ensure smooth onboarding.
Facilitate training programs on hospitality service standards, guest experience, grooming, communication skills, SOPs, and behavioral competencies.
Coordinate with Heads of Departments (HODs) to identify departmental training needs and develop customized learning solutions.
Maintain accurate training records, attendance, certifications, assessments, and monthly training reports.
Evaluate training effectiveness through feedback, assessments, observations, and performance improvements, and recommend corrective actions.
Ensure completion of all mandatory compliance training, including Fire Life Safety, Food Safety, Hygiene, POSH, Health Safety, and statutory requirements.




Support leadership development initiatives, cross-training, succession planning, employee engagement activities, and departmental trainers.
Monitor employee grooming standards, service etiquette, and adherence to brand standards through regular audits and coaching.
Coordinate with external training partners and institutes whenever specialized training programs are required.
Qualifications
Bachelors Degree in Hotel Management, Hospitality Management, Human Resources, Business Administration, or a related field.
Certification in Training, Learning Development, or Train-the-Trainer will be an added advantage.

Job Expectations:

Key Skills
Excellent presentation and facilitation skills
Solid communication and interpersonal abilities
Knowledge of hospitality service standards
Training Needs Analysis (TNA)
Learning Management Training Coordination
SOP Development and Implementation

Minimum Qualification: Bachelors Degree in Hotel Management, Hospitality Management, Human Resources, Business Administration, or a related field Minimum Job Experience: 4 6 years Reporting to: Director HR Travel: NA

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Assistant Training Manager For Lonavala (Lonavla)
🏢 Della Group
📍 Lonavla