11 Aug
|
Dream Solution Indore
|
Vijayawada
11 Aug
Dream Solution Indore
Vijayawada
Job Requirements
Job Title - Senior Sales Manager (Household)
Place of work - Vijayawada
Business Unit - Retail Banking
Function - Branch Banking
Compensations - Best in Class in the Industry
ob Requirements
About the Role
The Senior Sales Manager Household is a strategic leadership role within the Branch Banking function of Retail Banking. This role is responsible for managing and scaling the retail branch banking business across the assigned region. The incumbent will drive the acquisition of Household/ Savings customers, expand the branch footprint, increase product penetration, and ensure the delivery of high-quality customer service. The role also carries P&L; accountability and contributes to the broader objectives of the branch banking channel.
Key Responsibilities
Primary Responsibilities
- Lead and mentor a team of branch officers across the assigned command area of branches.
- Identify and acquire potential customers for asset products, generating fee-based revenue.
- Monitor daily sales calls to ensure adherence to the acquisition process and adequate market coverage.
- Drive activation of household/ savings clients and ensure achievement of float targets.
- Impart and refresh product knowledge among team members to maintain up-to-date awareness.
- Ensure timely resolution of customer queries and service requests.
- Maintain optimal staffing levels for the household/ savings account acquisition team across the region.
- Manage customer-centric operations and ensure high levels of customer satisfaction by meeting service quality standards.
- Evaluate growth strategies based on competitor analysis and feedback from various channels.
- Recommend process improvements to enhance service efficiency and quality across the branch network.
- Monitor execution of business plans and ensure alignment with defined growth targets.
📌 Senior Sales Manager (Household) (Vijayawada)
🏢 Dream Solution Indore
📍 Vijayawada