We are looking to replace someone who is technically strong AI Solutions & Automation Specialist who can help us turn the AI augmentation opportunities identified for our team into practical working solutions.

This is not a traditional risk, governance, or project management role. Risk knowledge is not mandatory. The focus is on finding someone who is highly proficient in building AI-enabled tools, agents, workflow apps, and automation solutions using available enterprise platforms.

We need a hands-on builder who can take business problems, quickly prototype solutions, iterate with users, and move towards production-ready tools with proper governance and documentation.

High-level Responsibilities, and skills required below. Please let me know if you require any further information. Thank you for your support in turning this around quickly.

Key Responsibilities

- Build AI agents, copilots, and self-service tools to reduce manual effort and improve team productivity.
- Convert manual processes into workflow apps using tools such as Power Apps, Power Automate, Asana, SharePoint, Dataverse, or approved internal platforms.
- Take the full scope of AI augmentation opportunities identified for the team and convert them into a prioritised delivery backlog.
- Rapidly prototype AI and automation solutions, test with users, incorporate feedback, and iterate quickly.
- Build tools for task tracking, reporting, workflow management, evidence collection, status updates, reminders, and self-service information retrieval.
- Create AI-enabled solutions for document review, summarisation, knowledge search, query handling,



exception identification, and first-level analysis.
- Improve dashboards and reporting where needed by making outputs more automated, interactive, and self-service.
- Explore opportunities for straight-through processing by reducing unnecessary handoffs, manual follow-ups, and repetitive reviews.
- Work with Technology, Data, Risk, Compliance, and governance teams where required to ensure solutions are fit for use.
- Ensure every AI or automation solution has appropriate documentation, ownership, access controls, testing evidence, limitations, and support model.
- Maintain a clear inventory of AI solutions, apps, workflows, automations, prompts, data sources, dependencies, and change history.
- Ensure AI solutions follow internal governance requirements, including human review where needed, data protection, auditability, and responsible AI usage.
- Track benefits delivered, such as time saved, manual steps removed, faster turnaround, reduced follow-ups, and improved user experience.

Must-Have Skills

- Hands-on experience building AI-enabled tools, AI agents, copilots, workflow apps, or automation solutions.
- Strong working knowledge of Microsoft Copilot, Copilot Studio, Power Apps, Power Automate,



Power BI, SharePoint, Dataverse, or similar enterprise low-code / no-code platforms.
- Ability to convert business requirements into working prototypes quickly.
- Robust prompt design and AI solution configuration skills.
- Experience building self-service tools, workflow trackers, dashboards, forms, approval flows, reminders, and automated reporting.
- Ability to connect data sources, structure information, and build simple user-friendly front ends.
- Understanding of AI governance basics, including documentation, access control, human oversight, testing, limitations, and responsible use.
- Strong problem-solving skills and ability to work with ambiguity.
- Good communication skills to work directly with business users and iterate based on feedback.
- Ability to run multiple automation use cases in parallel and maintain a clear delivery backlog.

Preferred Skills

- Experience with Microsoft Power Platform in an enterprise environment.
- Experience with Azure OpenAI, AI Builder, Power Virtual Agents / Copilot Studio, or similar AI agent platforms.
- Experience with APIs, connectors, SQL, Python, or data integration.
- Experience with Asana, Jira, ServiceNow, or other workflow / task management tools.
- Experience creating automated management reporting or operational dashboards.
- Understanding of data privacy, information security, and model / AI usage governance.
- Experience creating technical documentation, user guides, solution inventories, and support handover materials.

📌 AI & Automation Specialist- Assistant Manager- Bangalore (Bengaluru)
🏢 PwC India
📍 Bengaluru