Job Description Job Description:-
n Manager / Senior Manager – Customer & Marketing Analytics
n Location: India
n As a Manager/Senior Manager, you will:
n 1. Work with clients leading marketing & customer roles at Fortune 100 Retailers
n 2. Work closely with stakeholders across the organization to gather requirements and understand the underlying business problems. Serve as the bridge between business needs and analytical solutions.
n 3. Collaboratively work with leadership and SMEs to create innovative solutions for business challenges. Utilize your understanding of retail data and analytics to drive decision-making.
n 4. Leverage your expertise in Data such as Orders, Merchandising, Customer Data, Click Stream (Digital), Marketing, and Promotions Data, to provide effective solutions.
n 5. Utilize advanced analytics and machine learning techniques such as segmentation/clustering, recommendation engines, propensity models, and forecasting to drive growth throughout the customer lifecycle.
n 6. Be part of the Lead CXM engagements and strengthen the delivery by developing scalable & reusable assets, training analysts, and building a foundation.
n 7. Assist in Prospect identification / POV creation / Proposal for clients.
n 8. Apply Agile methods to manage analytics projects efficiently, ensuring they deliver value quickly.
n 9. Lead and mentor a team of data analysts and data engineers, fostering innovation and excellence.




n Must-Have Skills:
n 1. 9-15 years of professional experience in Analytics, showcasing demonstrated expertise in retail, marketing, and customer analytics projects
n 2. Demonstrated capability in machine learning domains such as regression, classification, unsupervised learning
n 3. Experience in marketing analytics, evaluating campaign effectiveness, test and learn, AB testing, market mix modeling, and multi-touch attribution
n 4. Experience in Building customer segments, Propensity Models, CLTV Models, Recommender system etc.
n 5. Experience working in Data Products and experience in developing Retail Data Models, Customer Data Models, Promotions Data Models, etc.
n 6. Advanced programming skills in SQL, Python, and PySpark, capable of leading and guiding teams.
n 7. Experience working with platforms such as GCP, Azure, AWS, Databricks, Snowflake, etc.
n 8. Knowledge of data visualization tools like Tableau and PowerBI to craft insightful visual reports and dashboards.
n 9. Exceptional problem-solving, organizational, and project management capabilities to navigate complex projects effectively. 5+ years of team management
n 10. Leadership experience with a proven track record of mentoring and developing high-performing teams.
n 11. Effective communication skills, adept at presenting complex insights to stakeholders in a clear and impactful manner.

📌 Customer Experience Manager (Bengaluru)
🏢 NR Consulting
📍 Bengaluru