Description

Job Description: Techno-Functional Team Member – Fraud Risk Management (FRM)

Responsibilities

Key Responsibilities

1. Project Delivery & Implementation

- Collaborate with cross-functional stakeholders to deliver critical FRM projects
- Support integration of new channels (e.g., digital, cards, payments, UPI, APIs) with fraud monitoring systems
- Translate business requirements into technical specifications and vice versa
- Ensure timely delivery of projects with high quality and adherence to defined timelines

2. Fraud Risk & Process Optimization

- Identify process gaps and vulnerabilities in existing fraud detection and prevention workflows
- Propose and implement risk mitigation strategies
- Support development and fine-tuning of fraud rules, alerts, and models
- Participate in fraud incident analysis and root cause identification

3. Stakeholder Management

- Work closely with:
- Fraud Risk & Operations teams
- Technology/Engineering teams
- External vendors (if applicable)

- Act as a bridge between business and IT, ensuring alignment and clarity

4. System & Data Analysis

- Analyze large volumes of transactional and fraud-related data
- Support testing, UAT, and validation of FRM system enhancements
- Assist in system monitoring and performance optimization

5. Regulatory & Compliance Support

- Ensure adherence to regulatory requirements and internal policies
- Assist in implementation of compliance-driven changes
- Maintain proper documentation for audits and governance

6.



Operational Efficiency Improvement

- Recommend and support automation of manual processes
- Drive initiatives to improve alert handling, fraud detection accuracy, and operational turnaround time

Qualifications

Required Skills & Competencies

Technical Skills

- Understanding of fraud risk systems / fraud management platforms
- Basic knowledge of:
- SQL / database concepts
- APIs / system integration
- Data analysis tools (Excel, Python preferred but optional)

- Familiarity with banking systems, payments, or digital channels is a plus

Functional Skills

- Strong understanding of fraud risk lifecycle and controls
- Ability to analyze business processes and identify gaps
- Knowledge of banking and financial services domain

Soft Skills

- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to work in a rapid-paced, high-impact environment
- Attention to detail and risk-oriented mindset

Eligibility Criteria

- Education:
Bachelor’s degree in Engineering / Computer Science / Information Technology or equivalent
- Experience:
1 to 5 years of relevant experience in:
- Technology / IT domain
- Preferably in banking, fintech, or risk management areas

Success Metrics

- Successful delivery of FRM initiatives on time
- Reduction in fraud incidents / improved detection rates
- Improved operational efficiency and reduced manual efforts

Compliance adherence with zero audit observations

📌 Team Member-Enhanced Due Diligence-HO & SUPPORT-Business Process Management Group (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai