Job Description Job Overview
n We are looking for enthusiastic and customer-focused professionals to join our Healthcare and Electronic Retail Customer Service team. The role involves assisting customers with product, service, policy, order, and claim-related queries while delivering an exceptional customer experience through voice.
n Location: Bellandur, Kengeri & Bhartiya City
n 5 Days Working & 2 Days Off (Rotational)
n Job Responsibilities
n n Handle customer queries exclusively through voice calls.
n Provide accurate information and resolve customer concerns professionally.
n Ensure excellent customer satisfaction during every interaction.
n Maintain call quality and productivity standards.
n Update customer details and interaction records in the system.




n n Eligibility
n n Freshers and experienced candidates are welcome to apply.
n Candidates from any educational background can apply.
n Excellent English communication skills are mandatory.
n Comfortable working in rotational shifts.
n Willing to work from the office in Bengaluru.
n Basic computer knowledge is required.
n n Skills Required
n n Solid verbal communication.
n Good listening and problem-solving skills.
n Customer-focused attitude.
n Ability to work in rotational shifts including night shifts.
n

📌 Customer Service Representative (Bengaluru)
🏢 Alorica
📍 Bengaluru