A leading skin care and hair treatment clinic based in Greater Kailash, New Delhi, specializing in dermatology, hair restoration, aesthetic treatments, and skin care solutions.
Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Manage front desk operations and maintain a positive patient experience.
- Handle incoming calls, WhatsApp inquiries, emails, and appointment scheduling.
- Coordinate patient registrations and maintain accurate records.
- Manage consultation bookings and follow-up appointments.
- Handle billing, receipts, and basic administrative tasks.
- Coordinate with doctors and clinic staff for smooth daily operations.
- Maintain cleanliness and organization of the reception area.
- Address patient queries and provide accurate information regarding clinic services.
Requirements
- Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Customer Service Executive.
- Excellent communication skills in Hindi and English.
- Good interpersonal and customer-handling skills.
- Proficiency in MS Office and appointment management systems.
- Presentable personality with a professional attitude.
- Ability to multitask and work in a quick-paced environment.
Preferred Skills
- Front Office Management
- Appointment Scheduling
- Patient Coordination
- Customer Service
- Billing & Cash Handling
- Telephone Etiquette
- MS Office
- Administrative Support
- Record Management
- Communication Skills
Industry: Skin Care, Dermatology & Hair Transplant Clinic, Aesthetic Clinics