11 Aug
|
Sagility
|
Bengaluru
11 Aug
Sagility
Bengaluru
Job Description We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.
n Location: Bommanahalli, Bangalore
n Job Responsibilities:
n n Handle inbound and outbound customer interactions for US healthcare clients.
n Assist members with insurance benefits, claims, eligibility, and billing-related queries.
n Provide accurate information while maintaining quality and compliance standards.
n Document customer interactions in the system.
n Meet productivity, quality, and customer satisfaction targets.
n n Eligibility:
n n Graduate/Undergraduate (as per process eligibility).
n Excellent English communication skills.
n Basic computer knowledge and typing skills.
n Willingness to work in US rotational night shifts.
n Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.
n Freshers Only**
n n Work Schedule:
n n Shift: US Rotational Night Shift
n Working Days: Monday to Friday
n Weekends: Fixed Saturday & Sunday Off
n n Salary & Perks
n n CTC: 25,000/-
n Performance-Based Incentives - 3500 to 5000/-
n Night Shift Allowance: Paid per night - 150/-
n Two-Way Cab Facility
n Paid Training
n Career Growth Opportunities
n Health & Employee Benefits as per company policy
n
📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru