Job Description Key Responsibilities:
n · QA activities across multiple eCommerce initiatives based on SFCC.
n · Define and implement test strategies, test plans, and defect tracking processes
n · Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
n · Review and optimize test cases to ensure maximum coverage and efficiency
n · Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
n · Report and track quality metrics and ensure adherence to release timelines
n · Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
n · Develop and execute test plans, test cases, and test scripts for Salesforce applications.
n · Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.




n · Hands-on experience with Shipping Methods/Configuration.
n · Hands-on experience with different viewport executions.
n Required Skills and Qualifications:
n · 5+ years of experience in QA, with at least 2+ years in a QA role
n · Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
n · Strong working knowledge of the SFCC Business Manager tool and configurations
n · Deep understanding of the e-commerce domain, user journeys, and buying flows
n · Experience working in Agile/Scrum environments
n · Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
n · Solid analytical, leadership, and problem-solving skills
n · Excellent stakeholder communication and reporting abilities
n · Exposure to automation testing is a plus

📌 QA -Lead (Bengaluru)
🏢 Dentsu Global Services
📍 Bengaluru