Job Description Overview:
n The primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agents demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
n Responsibilities:
n The primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
n Qualification / Experience:
n n Graduate
n Aggregate scorecard for the last 06 months shouldn't be less than "B Grade"
n Should not be on PIP
n MS Office and good Reporting Skills
n Excellent Communication and Interpersonal Skills
n Teamwork, Discipline, and Time Management
n n Desired:
n n Solid Communication
n Analytical Skills
n Target Oriented
n Pressure Handling
n n Must: Quality certifications like ISO 9001 & ISO 45001 ISO 27001, SOC 2, PCI DSS, and HIPAA.

📌 Compliance Supervisor (Raigarh)
🏢 Sembridge
📍 Raigarh