Job Purpose
This position will manage the inbound and outbound campaigns for Sal PL Prime. The person will be responsible to drive higher feed to the Call Center fro increasing overall business volume.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
Duties and Responsibilities
•Managing Inbound and Outbound Campaigns for Sal PL Prime Call Centers •Achieving feed targets and managing campaign waterfall metrics•Liase with COE and Marketing to execute campaigns•Monitor & measure key conversion, productivity & data penetration metrics•Ensure implementation of promotional plans & contests and suggesting recent and innovating promotion plan for the area of work.
Required Qualifications and Experience
Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.