Job Description Position: Optical Store Manager
n Role & Responsibilities
n n Manage the overall operations of the optical store, ensuring smooth day-to-day functioning.
n Lead and guide the optical sales team to achieve business and customer service objectives.
n Assist customers in selecting frames, lenses, and optical products based on their requirements and prescriptions.
n Ensure accurate optical measurements, frame fitting, lens orders, and timely delivery of products.
n Monitor inventory levels, stock movement, product availability, and maintain proper stock records.
n Ensure proper display, cleanliness, and visual merchandising of optical products.
n Handle customer queries, complaints, and provide effective resolutions to ensure customer satisfaction.
n Coordinate with optometrists and ophthalmology teams for prescription-related clarifications.
n Maintain records of customer prescriptions, sales transactions, billing details, and work orders.




n Ensure compliance with store processes, quality standards, and operational guidelines.
n Drive sales performance through effective customer engagement and product knowledge.
n n Requirements
n n Graduation in Optometry or relevant optical retail experience preferred.
n 3 to 7 years of experience in optical retail, eyewear, or eye care industry.
n Strong knowledge of frames, lenses, coatings, optical products, and customer requirements.
n Positive leadership, communication, and team management skills.
n Customer-focused with strong sales and service orientation.
n Basic computer knowledge and experience with billing/inventory systems.
n Ability to manage store operations independently.
n Well-groomed, professional, and approachable personality.
n

📌 Optical Manager (Mumbai)
🏢 ASG Eye Hospital
📍 Mumbai