Job Description Job Description – Account Director – Client Servicing
n n Core Responsibilities
n Maintains client relationships at operational and CXO levels by providing strategic and digital advocacy regularly along with crisis management
n Drives development of tactical plans, translating strategies into tactics & ensure
n n team deliverables align with strategies
n n Helps develop award-winning, insightful and creative ideas to drive results and
n n brand influence for our clients
n n Builds/improves relationship with senior journalists and influencers across the country
n n oversees development and maintenance of a national media universe for all clients
n n Guides the Account Managers & team members to track upcoming news stories and proactive pitching for placement of clients' messages
n Drives new business through participating in and leading client pitches specific to social and web strategies, investigative research, campaign analysis,monitoring, etc
n Directs the Account Managers in client retention, improvement of Client
n n Satisfaction Score & overall servicing cost management of client portfolio
n n Coaches,



develops and mentors a team of highly engaged individuals &empower; them to succeed in their careers
n Ensures a conducive work setting by resolving team conflicts
n n n Skills & Value
n Ability to Collaborate & Nurture positive working Relationships with the Clients, Colleagues within the Agency and across the network
n Demonstrate Thinking and Innovation skills during challenging projects
n Self-motivation: Should be able to create their own schedule and routine to keep themselves focused on the task without other distractions
n Willing to learn and use digital tools: Virtual communication and collaboration is key
n The candidate should be willing to learn and use digital tools such as video conferencing apps and other company-specific digital platforms
n Time consciousness: Should value their own' s as well as the team's time Setting meetings and deadlines at appropriate hours to ensure they work in sync with everyone else.
n Critical thinking: Should be able to think creatively or use tools which help in fleshing out ideas
n

📌 Account Director (Raigarh)
🏢 VelivoHR
📍 Raigarh