- · Digital Partner On-boarding: Lead the on-boarding process through seamless API integration.
- · Channel Partner Development: Identify and pursue new digital insurance broker partnerships.
- · Understanding Digital Partner Requirements: Collaborate with internal stakeholders to ascertain partners’ needs and focus on Channel- centric API development.
- · Competitor Bench marking: Analyze partners journeys on competing platforms and implement best practices to enhance user experience.
- · User Acceptance Testing (UAT) and Integration: Facilitate system integration, oversee UAT, and ensure testing is completed within established timelines.
- · Stakeholder Engagement: Provide comprehensive support to both internal and external stakeholders,



ensuring smooth business operations.
- · Gap Analysis:
- - Address and resolve any partner escalations in a timely manner.
- - Identify process gaps and implement permanent digital solutions.
- - Innovate and develop recent processes and systems aimed at automating and digitizing business operations.

- · Reporting and MIS: Generate reports and monitor business metrics to ensure performance visibility.

Budget & profitability: Achieve the Budgeted target for GWP and MCOR keeping business within profitability matrix.

📌 Business Development Manager (India)
🏢 HDFC ERGO General Insurance
📍 India