Job Description Lush Textiles Private Limited is looking for a Sales Assistant in house( No field Job) to support our sales team in managing customer enquiries, quotations, order coordination, follow-ups and day-to-day sales activities.
n The candidate will work closely with customers, the sales team, warehouse and management to ensure smooth handling of enquiries and orders.
Key Responsibilitiesn • Handle incoming customer enquiries through phone, WhatsApp, email and other channels.
n • Understand customer requirements related to fabrics and apparel products.
n • Share fabric details, availability, prices, images and samples with customers.
n • Prepare and send quotations and price offers.
n • Follow up with customers on quotations and pending enquiries.
n • Maintain regular communication with existing customers.
n • Coordinate fabric samples and swatches with customers.
n • Coordinate with the warehouse/team regarding stock availability and dispatches.
n • Follow up on orders from confirmation to dispatch.
n • Maintain proper records of enquiries, quotations, orders and customer details.
n • Update the sales team and management regarding important enquiries and pending follow-ups.
n • Assist the sales team in converting enquiries into orders.
n • Coordinate with accounts regarding payments, invoices and outstanding amounts whenever required.
n • Maintain good relationships with existing customers and assist in generating repeat business.




n • Support the sales team in day-to-day administrative and coordination work.
Ideal Candidaten • Valuable communication skills in English and Hindi.
n • Good knowledge of MS Excel and basic computer applications.
n • Good WhatsApp and email communication skills.
n • Should be organised and good at follow-ups.
n • Should be comfortable speaking with customers over the phone.
n • Should have a positive attitude and willingness to learn.
n • Should be able to work independently as well as with a team.
n • Experience in textile, fabric, apparel, garment or B2B sales will be an advantage.
Key Skillsn Customer Handling | Sales Coordination | Follow-ups | Quotations | Order Management | WhatsApp Communication | Excel | Stock Coordination
Key Performance Indicatorsn • Timely response to customer enquiries
n • Number of enquiries followed up regularly
n • Conversion of enquiries into orders
n • Repeat customer follow-ups
n • Accurate quotation and order coordination
n • Customer satisfaction
n • Proper maintenance of sales records
Importantn This is an in-house role. The candidate will be expected to work from the Lush Textiles office and actively coordinate with customers and the internal sales, warehouse and accounts teams.
n We are looking for someone who is responsible, proactive, organised and strong in follow-up, rather than someone who only handles administrative work.

📌 Sales Assistant (Mumbai)
🏢 Lush Textiles Private
📍 Mumbai