Job Description 1. Responsible to achieve daily / weekly / monthly targets as specified by the BM.
n 2.Maintain & follow grooming standards as specified in the SOP Manual.
n 3.Adhere to Enquiry Management & Booking Process as specified in the SOP Manual
n 4.Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents
n 5. Ensure that customer is provided with complete details pertaining to the product & cost
n 6. Responsible for relationship building and servicing the city PSA & TAs
n 7. To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings
n 9. Responsible to coordinate with service team for post-sale process
n 10. Maintain Daily Sales Report
n 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on current offers
n 12. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction
n 13. Adhere to company policy and systems
n 14. Ensure zero monetary losses by cancellation of liabilities and timely collections
n Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages

📌 Assistant Sales Manager (Tighra)
🏢 Thomas Cook India
📍 Tighra