11 Aug
|
Live Connections
|
Pune
11 Aug
Live Connections
Pune
Job Description We're Hiring – Order Management Executive
n Locations: Pune & Bangalore
n Job Level: JL 2A
n Eligibility
n Candidates Only
n 1+ Years of Experience in Customer Service / Order Management
n Excellent English Communication Skills
n Key Responsibilities
n Manage customer inquiries related to orders, shipping, tracking, and delivery
n Provide customer support via phone, email, and chat
n Investigate and resolve order discrepancies, including missing or damaged items
n Coordinate with warehouse and internal teams to resolve order-related issues
n Analyze and resolve customer complaints, escalating when required
n Identify process improvements to enhance customer satisfaction
n Accurately enter and maintain customer order records
n Required Skills
n Excellent communication and problem-solving skills
n Strong analytical skills and attention to detail
n Proficiency in Microsoft Office
n Ability to multitask in a fast-paced setting
n Fluent in English (Written & Verbal)
n Shift: Flexible
n Interested candidates, share your updated CV via email or DM us for more details.
n POC: Reshma
n Contact: (phone hidden)
n Email:
📌 Order Management Executive (Pune)
🏢 Live Connections
📍 Pune