11 Aug
|
Sukoon Health
|
Bengaluru
11 Aug
Sukoon Health
Bengaluru
Job Description We're Hiring: Contact/ Customer Centre Executive
n Location: Bangalore
n Sukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Customer Success team.
n Key Responsibilities:
n • Coordinate appointments, follow-ups, and client communication
n • Build trusted relationships with clients and their families
n • Manage appointment updates and service-related queries
n • Coordinate with clinicians and internal teams to ensure smooth service delivery
n • Maintain accurate client records and basic reports using Microsoft Excel
n • Deliver an empathetic and skilled client experience at every touchpoint
n Requirements:
n • Excellent communication and interpersonal skills
n • Fluency in English, Hindi, and Kannada (mandatory)
n • Basic proficiency in Microsoft Excel
n • Experience in customer service, healthcare, hospitality, or client-facing roles is preferred
n • Strong coordination, problem-solving, and follow-up skills
n • Ability to work in a fast-paced, client-centric environment
n Compensation: ₹30,000–₹40,000 per month + performance-based incentives
📌 Contact Centre Executive (Bengaluru)
🏢 Sukoon Health
📍 Bengaluru