Job Description:

Role: Customer Care Service Executive

Gender: Male/Female

Work Time: 9:30 A.M To 6 P.M

Working Days: Monday To Saturday

Work Location: Sewri, Mumbai.

Experience: 2 Yrs

Key Responsibilities:

- Ensure AMC services are scheduled, allotted, and completed as per contract terms.
- Coordinate with customers via phone and email to schedule service appointments.
- Maintain and update service reports, job cards, and service entries in the software system.
- Prepare MIS reports and service-related documentation as required.
- Follow up with service teams and customers to ensure timely service completion.

Requirements:

- Experience in the service industry; HVAC service experience preferred.
- Good communication skills in phone and email correspondence.
- Proficiency in MS Office and service management software.
- Solid coordination, reporting, and customer service skills.

WhatsApp link: https://wa.me/(phone hidden)

If Interested, please drop your CV on [email protected] or send it to (phone hidden).

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