Job Description: Sr. Executive / Assistant Manager – Spares & Service (Concrete Machinery)

Job Summary:
Responsible for handling spare parts sales, after-sales service coordination, customer support, inventory management, and technical service activities for concrete machinery such as batching plants, transit mixers, concrete pumps, and construction equipment.

Key Responsibilities:

- Manage spare parts sales and service support for concrete machinery.
- Coordinate with customers regarding breakdowns, AMC, maintenance, and service schedules.
- Handle spare parts inventory, procurement, and dispatch activities.
- Prepare quotations, service reports, and customer follow-ups.
- Coordinate with service engineers and technical teams for machine installation and troubleshooting.
- Maintain customer relationships and ensure timely resolution of complaints.




- Monitor machine performance and recommend preventive maintenance.
- Achieve service and spare parts sales targets.
- Maintain MIS reports, warranty records, and service documentation.

Required Skills:
- Knowledge of concrete/construction machinery and spare parts.
- Understanding of hydraulic, pneumatic, and mechanical systems.
- Positive communication and customer handling skills.
- Inventory and vendor management knowledge.
- Ability to coordinate field service activities.
- Familiarity with ERP/MS Office.

Preferred Qualification:
- Diploma / BE Mechanical or related field.
- 3–8 years of experience in concrete machinery, construction equipment, or heavy equipment industry.

📌 Sr Executive asst manager Spares and service (Vadodara)
🏢 Actide International
📍 Vadodara