Job Description Program Operations Consultant (6-Month Contract)
n Location: Marol, Andheri East, Mumbai (Hybrid)
n Stipend: ₹25,000 per month
n Duration: 6 Months
n About upGrad
n upGrad is one of Asia's leading online higher education and lifelong learning companies, offering industry-relevant programs across Data Science, Technology, Product Management, Digital Marketing, and more. We are committed to helping learners achieve tangible career growth through immersive and innovative learning experiences.
n Role Overview
n We are looking for a detail-oriented and proactive Program Operations Consultant to join our Program Operations team. This role offers an excellent opportunity to gain hands-on experience in website management, content operations, quality assurance, stakeholder management, and project coordination while contributing to impactful learning programs.
n Key Responsibilities
n Website Management
n n Create and maintain website pages and landing pages using HubSpot or similar CMS platforms.
n Ensure timely updates and accuracy of website content.
n n Content Quality Control
n n Perform grammar, language, and formatting checks on website content.
n Ensure consistency and alignment with brand guidelines.
n n Quality Audits
n n Conduct end-to-end audits of program and operational information.
n Identify and rectify inconsistencies or errors.
n n User Experience Testing
n n Test website journeys and program flows.
n Flag issues and coordinate with relevant teams for resolution.
n n Program Collaterals
n n Create and maintain brochures, emails, offer letters, and other program-related assets.
n Ensure all collaterals are accurate and updated.




n n Email Campaign Management
n n Create and manage email templates and campaigns.
n Maintain consistency across communication channels.
n n Program Launch Support
n n Assist in the successful launch of new programs.
n Coordinate with cross-functional teams to ensure readiness of all required assets.
n n Stakeholder Coordination
n n Collaborate with Product, Tech, Marketing, and Operations teams.
n Provide support for product and technology-related queries.
n n Eligibility Criteria
n n Graduate in any discipline.
n Strong interest in Operations, Project Management, Product Operations, or Program Management.
n Excellent written and verbal communication skills.
n Strong attention to detail and organizational skills.
n Proficiency in Microsoft Office (Excel, PowerPoint, Word).
n Ability to manage multiple tasks in a rapid-paced environment.
n Familiarity with HubSpot or other CMS platforms is a plus.
n n Preferred Skills
n n Program Operations
n Project Coordination
n Stakeholder Management
n Content Management
n Quality Assurance
n HubSpot / CMS
n Microsoft Excel
n Process Management
n Attention to Detail
n Communication Skills
n n What You'll Gain
n n Exposure to Program Operations and Project Management.
n Opportunity to work with cross-functional teams.
n Hands-on experience with content management and process optimization.
n A dynamic and fast-paced work environment focused on learning and growth.
n n Experience: Freshers & candidates with up to 2 years of experience can apply.
n Job Function: Operations | Project Coordination | Program Management | Business Operations

📌 Program Operations Consultant - upGrad International (Raigarh)
🏢 upGrad International
📍 Raigarh