Job Description We're Hiring | Senior Admission Counsellor | Mumbai | upGrad
n Are you passionate about helping learners achieve their career goals? Join upGrad, Asia's leading integrated Learning, Skilling, and Workforce Development company, and be a part of a team that's transforming education at scale.
n Location:Mumbai
n About upGrad
n Established in 2015, upGrad is Asia's largest integrated Learning, Skilling, and Workforce Development company.
n We offer industry-leading programs in high-growth domains including:
n n Data Science
n Machine Learning
n Product Management
n MBA
n Digital Marketing
n Entrepreneurship
n n Our mission is to revolutionize learning by delivering accessible, high-quality education that empowers professionals to achieve their career aspirations.
n Work Schedule
n n Working Days: Monday to Saturday (6 Days)
n Working Hours: 10:00 AM – 8:00 PM
n n Role Overview
n As a Senior Admission Counsellor (Admission Profiler), you will play a critical role in connecting with prospective learners, understanding their career aspirations, qualifying their requirements, and creating interest in upGrad's programs.
n You will act as the first point of contact for learners and facilitate their journey by scheduling Video Counselling (VC) sessions with our Admission Counsellors.
n Key Responsibilities
n n Engage with assigned leads through the auto-dialer system.
n Qualify leads by understanding their learning requirements, eligibility, and career goals.
n Build strong rapport and trust through effective communication and active listening.
n Schedule Video Counselling (VC) sessions with Admission Counsellors.
n Coordinate seamlessly between learners and counsellors to ensure a smooth admission journey.
n Maintain accurate records of lead interactions and follow-ups in the CRM system.
n Achieve individual productivity and revenue targets.




n n Eligibility Criteria
n Minimum 2+ years of experience in EdTech Sales (Study Abroad experience is an added advantage)
n Minimum 1 year of continuous tenure in the current or previous organization
n Graduation is mandatory
n Comfortable working in a 6-day work week
n Currently working as an Individual Contributor (IC)
n Proven track record of consistently achieving sales targets
n Skills Required
n n Excellent verbal communication skills with strong English proficiency.
n Robust relationship-building and counselling skills.
n Ability to understand learner needs with patience and empathy.
n Strong persuasion and objection-handling skills.
n Basic knowledge of MS Office and CRM tools.
n Excellent follow-up, time management, and organizational skills.
n n Key Performance Indicators (KPIs)
n n Minimum 300 minutes of talk time per day.
n Schedule 5 Video Counselling (VC) sessions daily.
n Connect with at least 80% of assigned leads every day.
n Consistently achieve and exceed weekly revenue targets.
n n Note: KPIs may vary depending on the business vertical.
n Why Join upGrad?
n Global Reach, Local Impact
n Become part of a global organization with 25+ offices worldwide, 5,100+ employees, and 10+ million learners across 70+ countries.
n Award-Winning Organization
n Recognized as LinkedIn's No.1 Startup in India for three consecutive years (2018, 2019 & 2020), along with prestigious recognitions including:
n n ET Best Education Brand 2020
n GSV Global EdTech 50 List 2020
n n Career Growth
n Work with industry leaders, learn from the best, and accelerate your professional growth in one of the fastest-growing EdTech companies.
n Interested candidates can share their updated resume at:
n
n Know more about us:
n #Hiring #MumbaiJobs #EdTechJobs #SalesJobs #AdmissionCounsellor #CareerOpportunity #upGrad #HiringNow #Education #InsideSales

📌 Sr Academic Counselor (Raigarh)
🏢 upGrad- Study Abroad
📍 Raigarh