11 Aug
|
Raconteur Tours
|
Raigarh
11 Aug
Raconteur Tours
Raigarh
Job Description At Raconteur Travels, we create premium, tailor-made travel experiences for discerning travellers. We're looking for a commercially driven, creative and highly organised individual who can sell, design and deliver exceptional journeys from start to finish.
n This isn't a conventional travel sales role. You'll manage the complete customer journey—from the first enquiry to post-trip follow-up—ensuring every client receives a seamless and memorable experience.
n Key Responsibilities
n * Manage the complete sales cycle from enquiry to booking.
n * Generate new business and build long-term client relationships.
n * Understand client requirements, preferences and budgets through consultative selling.
n * Design customised itineraries with curated hotels, experiences and logistics.
n * Present proposals, negotiate and close bookings.
n * Coordinate hotels, transfers, activities, visas, documentation and vendor confirmations.
n * Ensure flawless execution and exceptional client satisfaction.
n * Handle changes, special requests and on-trip support.
n * Drive repeat business, referrals and upselling opportunities.
n * Track revenue, margins, conversions and overall business performance.
n Key Performance Areas (KPAs)
n * Revenue & Gross Margin Growth
n * Sales Conversion & Pipeline Management
n * Client Satisfaction & Repeat Business
n * Operational Accuracy & Booking Execution
n * Commercial Ownership & Problem Solving
n Key Performance Indicators (KPIs)
n Performance will be measured through:
n * Monthly & Quarterly Revenue
n * Gross Margin
n * Number of Bookings
n * Lead-to-Sale Conversion
n * Average Booking Value
n * Sales Pipeline Value
n * Current Client Acquisition
n * Repeat Business
n * Referral Business
n * Customer Satisfaction
n * Operational Accuracy & Timely Execution
n KPIs will be aligned with experience and responsibilities, with targets increasing as you grow within the organisation.
n Who Should Apply?
n -Experience: 1–3 years
n * Excellent at communication and presentation
n * Commercially minded and sales-focused
n * Passionate about travel and creating memorable experiences
n * Highly organised and detail-oriented
n * Confident dealing with premium clientele
n * A strong negotiator and relationship builder
n * Proactive, accountable and solution-oriented
n Role Details
n * Experience: 1–3 Years
n * Location: Mumbai
n * Function: Business Development | Travel Design | Operations | Client Management
n * Industry: Premium Travel & Experiences
📌 Business Development & Experience Manager (Raigarh)
🏢 Raconteur Tours
📍 Raigarh