11 Aug
|
HCLTech
|
Chennai
Job Description HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18th July 2026 (Saturday)
n Walk-in Drive Details:
n Date: 18th July 2026 - Saturday
n Location: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.
n Time: 11AM - 3PM
n HR Contact Name: Judith
n We are hiring Associates/ Analyst for our Inbound Calling Process ( No Sales, No Upselling, No Cross-Selling)
n Role Detail
n n Work Location: Sholinganallur
n Designation: Associate/ Analyst
n Process: Inbound Call
n Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
n Education Eligibility: 12th Pass / Any Graduate / Postgraduate
n n Key Responsibilities:
n n Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
n Handle inquiries related to products, services, data, and client accounts
n Manage multiple client queries efficiently using workflow tools
n Maintain accurate records of customer interactions in internal systems
n Collaborate with internal teams to resolve client issues effectively
n Ensure client satisfaction with service excellence and a customer-first approach
n n Regards
n Judith
📌 HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18 July (Chennai)
🏢 HCLTech
📍 Chennai