Job Description Job Title: Sales Coordinator (Showroom Operations)
n Location: Alankaram Bengaluru Showroom (Wilson Garden
n )Department: Sale
n sReports To: Store Manage
n r
n About Alankar
n amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and contemporary aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc
n e.
n Role Overv
n iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te
n am.
n This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experie
n nce.
n Key Responsibil
n ities Sales & Customer Coordin
n n ationManage customer follow-ups for enquiries, quotations, and ongoing discus
n sionsEnsure timely response to all leads, walk-ins, and customer qu
n eriesCoordinate with customers for quotations, design discussions, order confirmations, payments
n n , etc Order Manag
n n ementTrack orders from confirmation to del
n iveryCoordinate with production, design, logistics
n , etcEnsure timely updates to customers on order s
n n tatus CRM & Repo
n n rtingMaintain accurate CRM entries for all leads and cust
n omersTrack:



enquiries, follow-ups, conver
n sionsPrepare daily, weekly, and monthly reports for the Store Ma
n n nager
n Internal Coordi
n n nationWork closely with showroom sales team to ensure no missed foll
n ow-upsCoordinate with HO teams (design, production, acc
n ounts)Ensure smooth communication between all stakeh
n n olders
n Documentation &
n n SupportPrepare quotations and pr
n oposalsMaintain product, pricing, and client
n recordsSupport in documentation for architects, designers, and B2B
n n clients
n Required Skills & Qualif
n n icationsGraduate in Commerce, Business, or relat
n ed field2–5 years experience in sales coordination / customer
n handlingStrong follow-up and communicatio
n n skillsGood working knowledge of Excel, Google Sheets, and C
n RM toolsHighly organized, detail-oriented, and dis
n ciplinedAbility to handle multiple customers and tasks simult
n n aneously
n Key Performance Indicato
n n rs (KPIs)Timeliness of customer f
n ollow-upsCRM accuracy and com
n pletenessOrder tracking accuracy an
n d updatesResponse time to custome
n r queriesSupport to sales team in improving co
n n nversions
n Work
n n ConditionsFull-time, on-site role at Hyderaba
n d showroom6-day work week (with w
n eekly off)Requires coordination across teams and occasional extended hours during pe
n ak periods

📌 Sales Coordinator (Bengaluru)
🏢 Alankaram
📍 Bengaluru