Tata Capital / Associate- CRM (Video KYC) / Mumbai

Tata Capital / Associate- CRM (Video KYC) / Mumbai

11 Aug
|
Acura Solution
|
Mumbai

11 Aug

Acura Solution

Mumbai

Job Description:

Job Purpose

· To conduct remote Know Your Customer (KYC) verification process for customers through video calls

Responsibilities

Core Responsibilities:

o To verify the customer's identity and validate their provided documentation during the video call interaction.

o To ensure all customer requests received through the video channel are attended to and closed within TAT

o To ensure compliance with regulatory requirements and company policies throughout the Video KYC Call

o To guide the customer through the entire video call and clarify doubts if any

o Maintain accurate records of KYC verification activities and customer interaction

📌 Tata Capital / Associate- CRM (Video KYC) / Mumbai
🏢 Acura Solution
📍 Mumbai

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