11 Aug
|
Movate
|
Bengaluru
Job Description Job Title: Client Partner – IT Services and Solutions
n Location: Bangalore
n Role Overview:
n Movate is seeking a dynamic and strategic Client Partner to drive growth and deepen relationships across key enterprise accounts in the IT Services and Solutions domain. This role demands a consultative leader with a proven track record in managing large-scale enterprise client engagements across Enterprise Technical support services, Digital Engineering, Cloud & Infrastructure, Artificial Intelligence
n As a trusted advisor, you will be responsible for account growth, client satisfaction, and solution orchestration, working closely with delivery, pre-sales, and practice teams to deliver business outcomes.
n Key Responsibilities:
n n Client Relationship Management
n n n Serve as the primary point of contact for CXOs and senior stakeholders across assigned accounts.
n Build long-term strategic partnerships by understanding client business goals and aligning solutions accordingly.
n n n Revenue Growth & Account Expansion
n n n Identify and pursue new business opportunities within existing client accounts
n Collaborate with sales teams to generate new leads and convert them into profitable business engagements
n Develop and present proposals and contracts to clients
n Drive YoY revenue growth through upselling and cross-selling.
n Identify white space opportunities across support services, digital transformation, and AI-led initiatives.
n n n Solutioning & Advisory
n n n Collaborate with internal solution architects and delivery teams to craft tailored proposals.
n Lead proactive transformation discussions around support, AI/ML adoption, and digital engineering.
n n n Market & Competitor Intelligence
n n n Stay abreast of industry trends,
emerging technologies, and competitor strategies to position differentiated offerings.
n n n Delivery Governance & Escalation Management
n n n Act as escalation point for operational issues and drive resolution with internal teams.
n Oversee the delivery of Digital and IT services to ensure they meet client expectations and contractual obligations
n Monitor project progress and address any issues or concerns promptly
n Ensure timely and accurate invoicing and collection of payments
n Collaborate with internal teams, partners, and clients to create synergy and maximize portfolio success.
n n Requirements:
n n 15–20 years of experience in IT services, with at least 5 years in a client-facing leadership role.
n Enterprise Product Support / Enterprise Service Selling background including Tech Support, Customer Success, and Professional services
n Cybersecurity skillset will be an added advantage
n Consultative and value driven selling approach
n Proven successful experience in closing complex deals / solutions
n Trusted advisor to technology leaders, bring appropriate case studies and industry use cases into customer conversation to build confidence
n Understanding of digital and AI transformation with ability to explain forward looking impact to customer experience and engineer's productivity due to implementation of AI based solutions
n Excellent communication, stakeholder management, presentation and consultative selling skills.
n Positive business acumen and judgement to prioritize leads with higher probability of closure, experience in contract negotiations, pricing and PnL
n Proven success in managing multi-million-dollar accounts across geographies (preferably US/Europe).
n Bachelor's degree in Engineering or related field; MBA preferred.
n
📌 Client Partner-Enterprise Professional Services (Bengaluru)
🏢 Movate
📍 Bengaluru