Job Description Job description
n Roles and Responsibilities(IC role):
n KPIs:
n n Number of New Clients Acquired, count of new clients secured within a specific period.
n Total Revenue from Key Accounts, revenue generated from key accounts over a defined timeframe.
n Market Share Growth, increase in the share of the target market served through key accounts.
n Client Retention Initiatives Implemented, strategies to retain and engage key accounts.
n Schedule and conduct regular meetings and presentations to assess client needs, present solutions and build strong relations.
n n Revenue Generation:
n n Identify and pursue new business opportunities, drive revenue growth.
n Exceed sales targets and quotas for recruitment services.
n Develop accurate revenue forecasts based on current client base and potential current business.
n Conduct market research and analysis to stay informed about industry trends, competitor activities, and potential revenue streams.
n n Client Management:
n n Develop and maintain strong,



long-term relationships with key decision-makers and stakeholders in client organizations.
n Serve as the primary point of contact for clients, addressing any concerns promptly and effectively.
n Develop and implement account strategies to meet client needs and drive long-term success.
n Act swiftly to resolve client issues, ensuring high levels of client satisfaction and retention.
n Gather and analyze client feedback to continuously improve service delivery and address any areas for improvement.
n n Candidate must have:
n n Bachelor's degree in Business, Marketing, Human Resources, or a related field (Master's degree added advantage).
n Knowledge of the recruitment industry is an added advantage.
n Exceptional English communication skills, mastery in negotiation, and a calm presence of mind during complex scenarios.
n Proven track record of success in achieving sales targets 7+yrs.
n

📌 Client Account Manager (Ludhiana)
🏢 Crescendo Global
📍 Ludhiana