Job Description Position Purpose
n The Operations Manager is responsible for overseeing and optimizing the end-to-end product development, planning, sourcing, and production processes. The role ensures that all activities are executed according to company standards, quality requirements, timelines, and compliance procedures.
n Acting as the key liaison among internal departments, headquarters, suppliers, and customers, the Operations Manager facilitates effective cross-functional communication, drives operational excellence, and supports continuous improvement initiatives across the organization.
n The position also plays a strategic role in supplier performance management, production capacity evaluation, risk mitigation, and business growth support.
n Key Responsibilities
n Product Development & Production Management
n n Coordinate with the HQ Buying Department regarding supplier allocation and monitor the quotation process.
n Oversee all product development activities, ensuring projects are assigned to the most suitable suppliers and workloads are balanced according to production capacity.
n Monitor development timelines, sampling activities, and production milestones to ensure on-time delivery and compliance with company standards.
n Ensure effective project start-up management by coordinating Production Managers, Project Managers, Supply Chain Planners, and Quality teams.
n Provide regular operational reports and weekly status updates to Headquarters, highlighting project progress, risks, delays, and corrective actions.
n Monitor repeat-order production processes and ensure production schedules are aligned with delivery deadlines.
n Escalate and resolve operational issues by coordinating with HQ and relevant stakeholders.
n n Supplier Management & Sourcing Support
n n Support the HQ Sourcing Team in evaluating, developing, and maintaining the supplier network.




n Conduct supplier audits and site visits to assess manufacturing capabilities, compliance standards, production capacity, and partnership potential.
n Evaluate supplier performance through structured assessment criteria and rating systems.
n Negotiate strategic operational matters with suppliers to improve efficiency, quality, cost, and service levels.
n Coordinate supplier development initiatives in collaboration with CSR, Sourcing, QA, and Compliance teams.
n Monitor and manage subcontracting activities to ensure adherence to company standards and customer requirements.
n Deliver training and guidance to suppliers regarding company procedures, quality expectations, and compliance requirements.
n n Quality & Compliance Management
n n Collaborate with QA and QC teams to ensure compliance with customer requirements and company quality standards.
n Coordinate quality inspections, audits, supplier corrective actions, and quality improvement programs.
n Support the management of customer complaints and ensure timely implementation of corrective and preventive actions.
n n Customer & Business Support
n n Act as a key contact for operational matters with customers and external stakeholders.
n Support customer visits, factory visits, audits, and business reviews.
n Assist Sales and Marketing teams in operational planning and customer development activities.
n Participate in commercial discussions regarding new business opportunities,



production feasibility, and quality-related matters.
n Support negotiations related to new projects, orders, and customer claims.
n n Qualifications & Experience
n n Bachelor's degree in Engineering, Operations Management, Supply Chain Management or a related field.
n Minimum 5 years of experience in product development, sourcing, manufacturing, or operations management.
n Proven experience managing supplier networks and cross-functional teams in an international environment.
n Strong knowledge of manufacturing processes, production technologies, materials, and printing techniques.
n Experience in quality management systems, supplier audits, and compliance standards.
n Familiarity with SAP.
n n Required Competencies
n Technical Competencies
n n Product Development and Manufacturing Processes
n Supplier Management and Vendor Evaluation
n Production Planning and Capacity Analysis
n Quality Assurance and Quality Control
n Supply Chain and Sourcing Operations
n Budget Management and Cost Control
n Process Improvement and Operational Excellence
n Advanced Excel Skills
n PLM and SAP Knowledge
n n Leadership & Soft Skills
n n Solid Leadership and Team Management
n Excellent Communication and Interpersonal Skills
n Negotiation and Influencing Skills
n Strategic Thinking and Decision-Making
n Risk Assessment and Mitigation
n Problem-Solving and Analytical Thinking
n Ability to Manage Multiple Priorities
n Results-Oriented Mindset
n Ability to Work Under Pressure and Meet Tight Deadlines
n n Languages
n n Fluent Indian
n Fluent English (spoken and written)
n n Other Requirements
n n Avaialbe to frequent nationwide business trip in India
n Ability to work effectively in a multicultural and international business environment.
n

📌 Operations Manager (Raigarh)
🏢 BRANDART
📍 Raigarh