Location & Work Structure


- Initial Phase (10–15 days): Mandatory on -site training at Sanpada

- Post Training: Hybrid model

- 3 days/week – Work from Office (Sanpada)

- 3 days/week – Remote

Preference: Candidates residing in or around Sanpada / Navi Mumbai

Role Objective (Why this role exists)


This internship is designed to provide hands -on exposure to CRM implementation, workflow automation, and business process digitization using Zoho tools.

Interns will work on live projects, contributing directly to improving operational efficiency and system -driven processes.

Key Responsibilities

- Support implementation and optimization of Zoho CRM and Zoho Recruit

- Configure workflows, automation rules, triggers, and process flows

- Design and develop HTML email templates for professional communication

- Maintain and ensure accuracy of CRM data

- Assist in translating business requirements into system workflows

- Provide basic technical support for internal users

- Prepare clear, structured, and detailed documentation for all work done

Expected Outcomes (What you will achieve in 3 months)


By the end of the internship, you should be able to:

- Configure basic to intermediate CRM workflows independently

- Deliver 3–5 functional automation processes

- Create professional HTML email templates

- Develop transparent and structured documentation for implemented processes

- Understand real -world usage of CRM in sales and recruitment workflows

Key Performance Indicators (KPIs)


Your performance will be evaluated on:

- Number of automation workflows successfully implemented

- Quality and completeness of documentation

- Accuracy and consistency in CRM data management

- Quality of HTML templates delivered

- Task completion timelines and responsiveness

- Understanding and execution of business requirements