11 Aug
|
Nameless
|
Bengaluru
11 Aug
Nameless
Bengaluru
Epicure Robotics builds autonomous robotic kiosks that prepare and serve fresh food and beverages with precision and consistency. Its products include smart smoothie and beverage kiosks powered by a modular robotics and software platform, enabling hygienic, contactless, and scalable food automation for offices and public spaces.
Epicure is built on the belief that slides or plans do not make companies; they’re made by people who genuinely care.
Hardware is hard. Building real things in the real world is tough. And only people who are driven, curious, and willing to stretch can make it happen. That’s why we prioritise people over processes
Role Overview You will work with live operational data from our deployed kiosks and interact with end -users at client sites. Your analysis will shape product decisions, maintenance priorities, and customer experience improvements.
Key Responsibilities
- Analyse usage data from live kiosk deployments - transaction volumes, peak hours, product mix, failure events
- Help building dashboards and reports for operations, product, and management teams
- Identify patterns and anomalies in kiosk performance data
- Track KPIs across sites and flag deviations proactively
Customer Interaction
- Conduct structured interactions with end -users at client sites to gather feedback
- Document customer pain points, usage habits, and feature requests
- Coordinate with client POCs for site -level feedback collection
- Translate qualitative feedback into actionable product and ops insights
Reporting
- Prepare weekly field insight reports for internal review
- Support ad hoc analysis requests from the product and operations team
Requirements
Qualifications
- Pursuing or recently completed a degree in Engineering, Business, Statistics, or related field
- Proficiency in Excel / Google Sheets; Python or SQL is a strong plus
- Strong analytical thinking with ability to communicate findings clearly
- Comfortable interacting with customers and corporate client contacts
Good to have: prior ops or customer -facing internship, interest in hardware or food -tech