Job
Title: ServiceNow Developer

Location:

Experience
Required:

2–5
years

Job
Summary

We
are seeking a skilled and motivated ServiceNow Developer to design,
develop, and implement solutions on the ServiceNow platform. The ideal
candidate will have strong technical expertise in ServiceNow development, a
good understanding of ITSM processes, and experience integrating ServiceNow
with external systems.

Key
Responsibilities

- Design and develop
ServiceNow applications and modules including:

- ITSM
(Incident, Problem, Change)

- ITOM
/ Discovery (good to have)

- HRSD
/ CSM (positive to have)

- SPM/
GRC (good to have)

- Customize ServiceNow
workflows, UI policies, business rules, client scripts, and UI actions

- Develop and maintain
Service Catalog items, record producers, and workflows

- Implement
integrations using REST/SOAP APIs with external systems (e.g., SAP,
third -party tools)

- Work on ServiceNow
scripting including:

- Glide
API

- Script
Includes

- Flow
Designer

- Create and manage
update sets, ensure proper deployment across environments

- Collaborate with
stakeholders to gather requirements and translate them into technical
solutions

- Perform unit testing,
debugging, and troubleshooting

- Maintain platform
performance, security, and scalability

- Provide support and
enhancements for existing ServiceNow implementations

Required




Skills & Qualifications

- Hands -on experience
with ServiceNow platform development

- Strong knowledge of:

- JavaScript

- ServiceNow
scripting (Business Rules, Client Scripts, Script Includes)

- Experience with
ServiceNow modules such as:

- ITSM
(mandatory)

- ITOM
/ HRSD / CSM/ SPM/ GRC (preferred)

- Experience in
integrations using REST/SOAP APIs

- Familiarity with
ServiceNow Flow Designer and IntegrationHub

- Understanding of
Agile/Scrum methodologies

- Good problem -solving
and analytical skills

Preferred
Qualifications

- ServiceNow Certified
System Administrator (CSA)

- ServiceNow Certified
Application Developer (CAD)

- ServiceNow CIS – Data
foundation and CSDM

- ServiceNow CIS – ITOM/
HRSD/ CSM/ SecOps/ GRC

- Experience with:

- ServiceNow
FSM / SecOps / GRC (good to have)

- Performance
Analytics and Reporting

- CMDB
and Discovery

- Exposure to cloud
platforms (AWS, Azure) is a plus


Soft
Skills

- Strong communication
and stakeholder management

- Ability to work
independently and in a team environment

- Proactive mindset and
attention to detail

Nice
to Have

- Experience working in
offshore/onshore delivery models

- Exposure to tools
like Jira, Azure DevOps, POSTMAN