11 Aug
|
Important Business
|
Kaladwas
11 Aug
Important Business
Kaladwas
We are hiring a Property Management Specialist to take ownership of a critical client -facing role within our property operations team. You will be stepping into a position previously managed by a single point of contact, so the ability to operate independently, manage clients confidently, and handle operational tasks efficiently is essential.
This is an in -office role, ideal for someone who thrives in a fast -paced environment, has a high attention to detail, and is comfortable taking initiative with minimal supervision.
Requirements
Key Responsibilities
- Manage daily property operations including service requests, tenant coordination, vendor communication, and issue resolution.
- Serve as the primary point of contact for clients, ensuring professional and timely communication.
- Handle financial -related tasks such as billing, invoicing, and reconciliation tracking.
- Follow up on deliverables, project timelines, and task completion across internal and external stakeholders.
- Interpret and apply client -provided documentation to perform duties accurately.
- Generate weekly/monthly status reports and keep clients updated on progress and issues.
- Proactively identify and escalate blockers, risks, or delays to internal management.
- Maintain organized documentation, task tracking, and ensure deadlines are consistently met.
Must -Have Qualifications:
- Solid understanding of property management operations, tenant/vendor coordination, and maintenance workflows.
- Basic accounting knowledge (billing, invoicing, reconciliations).
- Excellent written and verbal communication skills — daily interaction with clients is a key part of the role.
- Proven ability to work independently, handle client -facing responsibilities, and own the workflow.
- Strong organizational and time management skills — must be able to juggle multiple deadlines.
- Comfortable working in a documentation -light setting where SOPs may be limited.
Proficiency in Microsoft Office Suite:
- Outlook
- Word
- Excel
- Access
- PowerPoint
Preferred Skills
- Prior experience in client -facing roles, particularly within property, facilities, or real estate operations.
- Familiarity with property management tools like Buildium, AppFolio, Yardi, etc.
- Ability to manage project updates, reports, and service -level expectations independently.
- Email Prospecting – Ability to identify and reach out to leads via email.
- Advanced Canva – For designing property flyers, marketing materials, and internal visuals.
- Inbox Management – Skilled at managing high -volume email inboxes and prioritizing replies.
- CRM Management – Experience working with customer databases and tracking follow -ups.
- Advertising Knowledge – Running and managing property ads across online platforms.
- Property Listing Creation – Strong copywriting and posting skills for property marketplaces.