- To act as a single point connection between all Marketing Field staff / Dealers/ Corporate office / Other Departments.
- To assist with Marketing Staff, Customers -Clients with product sourcing, quotations, freight rates and claims.
- To coordinate with the CAD team, developing and sending the presentation to all clients and Architects.
- To provide Samples and Promotional material to the concerned clients. Along with that also send Quotations / Proforma invoices as desired by the client/ dealers.
- To respond to queries effectively/complaints from Clients/CAD - Team/Marketing Staff / Management. To solve problems involving several options in situations.
- To prioritise work assignments and to obtain appropriate approval before placing orders with the factory. Organizing and coordinating work assignments with factories.
- To review expediting schedules on all customer orders and forwarding obtained information to planning and sales teams
- To manage the flow of orders requires solid reliance on monitoring and co -ordination of dispatch schedules both manually and with computer programs.
- To be responsible for the collection of payment from the Customer.
Requirements
- Minimum, 2 years of experience required