- Demonstrated experience in server patching and upkeep, including scheduling, testing, deploying, and verifying patches to ensure system stability and security while minimizing downtime.
- Extensive understanding of updating firmware on network devices, encompassing routers, switches, and firewalls, with the ability to perform these updates without disrupting network operations.
- Practical experience managing patches on Windows OS and iOS, ensuring compatibility and functionality across different environments and promptly addressing any issues arising from the updates.
- Knowledgeable about patch management tools and automation workflows, leveraging technologies to streamline patch deployment processes and maintain comprehensive audit trails.
- Comprehension of IT security best practices and vulnerability handling, including identifying, prioritizing, and mitigating security risks related to unpatched systems to protect organizational assets.
- Skills
- L2 support with a focus on troubleshooting and resolving complex technical issues, providing expert assistance to end-users and ensuring high service quality through productive incident management.
📌 Support (India)
🏢 Important Company of the Sector
📍 India
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