Role Overview

The Manager Operations will be responsible for overseeing
and strengthening NSDCI’s operational framework across programs and
partnerships. The role focuses on partner engagement, inter‑ministerial
coordination, operational planning, compliance, stakeholder management, and
internal coordination. The position is program‑agnostic and supports both
domestic and international operational initiatives.

Key Responsibilities

Operations & Partner Management

- Act
as a key operational interface for national and international partners,
assessment bodies, training providers, and allied institutions.

- Review,
evaluate, and support onboarding of partners, including assessment centres
and international collaborators, through due diligence and internal
coordination.

- Oversee
adherence to operational SOPs, MoUs, and program guidelines across
initiatives.

- Support
financial planning and budgeting processes for partners, employers, and
associations in coordination with finance teams.


Client Requirement & Workforce Coordination

- Coordinate
with Business Development (BD) teams and external clients to understand
workforce and role requirements.

- Support
development of sourcing and mobilisation strategies aligned with client
needs and operational objectives.

- Ensure
alignment between client requirements, partner readiness, and internal
operational capabilities.


Selection & Mobility Support

- Coordinate
the end‑to‑end selection process, including scheduling interviews,
evaluations, and finalisation of candidates as per defined processes.

- Support
candidate mobility and deployment in coordination with internal teams and
external stakeholders, ensuring adherence to approved procedures and
timelines.

- Ensure




compliance with documentation, operational guidelines, and regulatory
requirements during selection and mobility stages.


Stakeholder & Government Coordination

- Engage
with Central Ministries, including Ministry of Skill Development and
Entrepreneurship and Ministry of External Affairs, State Governments, and
other public institutions on operational matters.

- Work
closely with State stakeholders to support skill development agendas and
operational rollout.

- Coordinate
with internal teams and external stakeholders to respond to RTIs,
grievances, parliamentary questions, and official communications.


International Engagement & Outreach Support.

- Assist
in organizing meetings, webinars, seminars, and events with international
and strategic partners.

- Support
market research and development of country / sector collateral
highlighting skill opportunities and operational readiness.


Internal Coordination & Process Improvement

- Coordinate
with internal departments (programs, finance, legal, communications, state
teams) for smooth execution of operations.

- Identify
operational gaps, risks, and improvement opportunities and recommend
effective solutions.

- Support
documentation, approvals, reporting, and operational MIS for leadership
review.


Communication & Content Support

- Work
with internal communication and marketing teams and agencies to support




content development, outreach materials, and events.

- Ensure
consistency and accuracy of operational information shared with
stakeholders.