11 Aug
|
Recognized
|
Mumbai
Key Responsibilities
- Install, configure,
upgrade, and troubleshoot Windows OS (Windows 7/10) and Microsoft Office
(2007–2022, O365).
- Provide support for
desktops, laptops, printers, and other peripherals in workgroup and domain
environments.
- Perform hardware
troubleshooting and replace components like RAM, HDD, SMPS, motherboard,
etc.
- Install and troubleshoot
applications, antivirus software, and resolve malware/virus issues.
- Configure and
troubleshoot Microsoft Outlook and email -related problems.
- Provide L1 and remote
support using tools like Any Desk, TeamViewer, VNC, etc.
- Handle basic networking
issues (LAN/Wi -Fi/IP configuration).
- Maintain IT assets and
inventory records.
- Support Active Directory
tasks such as user creation, password resets, and access issues.
- Perform preventive
maintenance of IT equipment.
Requirements
Key Skills Required:
1. Handling 20–50 users for
desktop -related activities
2. Graduate in IT or IT
certification
3. Basic printer
troubleshooting knowledge
4. Hardware replacement and
OEM warranty support knowledge
5. Positive email communication
and prompt user response skills
6. Good command over
English and Hindi