Experience: Minimum 3+ Years in Customer Support / Operations
Salary: ₹35,000 – ₹45,000 per month
Shift Timing: Irish Time Shift
Male Candidates Preferred
Job Summary
We are seeking a dedicated and detail -oriented Customer Relations Officer to handle daily operational activities, customer support coordination, and basic accounts -related tasks. The ideal candidate should have strong communication skills, operational knowledge, and the ability to work efficiently in an international shift setting.
Responsibilities
- Manage day -to -day operational activities and process coordination.
- Handle customer support queries through calls, emails, and other communication channels.
- Prepare and maintain operational reports, records, and documentation.
- Coordinate with internal departments to ensure smooth workflow and timely task completion.
- Perform basic accounts -related activities such as invoice handling, payment follow -ups, expense tracking, and data entry.
- Maintain accurate operational and financial records.
Requirements
- Minimum 3 years of experience in operations and customer support.
- Basic knowledge of accounts handling and invoicing.
- Good communication and interpersonal skills.
- Proficiency in MS Office, especially Excel.
- Ability to multitask and work under pressure.
- Willingness to work in Irish Time shifts.
- Strong organizational and problem -solving skills.
📌 Customer Relations Officer - Operations (Kochi)
🏢 Important Business
📍 Kochi
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