We are looking for a people -focused Community Manager to build, engage, and nurture online and offline communities while strengthening brand relationships and loyalty.

Key Responsibilities:


- Manage and engage with online communities across social platforms, forums, and groups

- Respond to comments, messages, and community queries in a timely manner

- Foster positive conversations and moderate discussions to maintain community guidelines

- Plan and execute community engagement initiatives, campaigns, and events

- Collaborate with marketing and support teams to align messaging and responses

- Track community feedback, sentiment, and engagement metrics

- Act as the voice of the community and share insights with internal teams


Requirements




- Bachelor’s degree in Marketing, Communications, or a related field

- 2–5 years of experience in community management, social engagement, or customer interaction roles

- Strong communication and interpersonal skills

- Experience managing online platforms and engagement tools

- Ability to handle conflict, feedback, and sensitive conversations professionally

- Strong organizational and relationship -building skills


Benefits
- Competitive salary package

- Performance -based incentives

- Learning and professional development opportunities

- Growth opportunities and advancement