11 Aug
|
Important Company of the Sector
|
Pune
11 Aug
Important Company of the Sector
Pune
Key Responsibilities:
Monitoring & Alert Management:
- Monitor infrastructure (Windows, Linux, VMware, AWS) using
tools like SolarWinds, Splunk, and Uptrends.
- Acknowledge, validate, and respond to alerts for CPU, memory,
disk space, service availability, and cloud instance health.
- Conduct basic troubleshooting: ping tests, service status
checks, console access validation, and VM status review.
- Escalate issues to L2/engineering teams as per SOP.
Cloud & Virtualization Support:
- Monitor AWS EC2 instance health, availability, and
connectivity via AWS Console.
- Validate vCenter alerts, ESXi host connectivity,
datastore usage, and VM power status.
- Support incident triage for newly migrated AWS environments.
Network & Connectivity Monitoring:
- Respond to basic network -related alerts such as link down, high latency, and interface errors.
Requirements
Required Skills & Qualifications:
- Basic hands -on
experience with Windows Server and Linux OS monitoring and
troubleshooting.
- Exposure to VMware
ESXi/vCenter and virtual infrastructure environments.
- Familiarity with AWS (console navigation, EC2
monitoring).
- Fundamental understanding of network technologies,
including:
- TCP/IP, DNS, DHCP, ICMP, basic routing and switching
- Ping/traceroute and packet path troubleshooting
- Concept of LAN/WAN/Firewall/Load Balancer
- Experience using SolarWinds, Splunk, or similar
infrastructure monitoring tools.
- Good written and verbal communication skills.
- Willingness to work in a 24x7 rotational shift model,
including weekends and holidays.
Robust
attention to detail and adherence to incident handling protocols.
- Exposure to ticketing systems like ServiceNow.
- Interest in automation or scripting (PowerShell/Bash).(2 -3yrs)
- Understanding of hybrid infrastructure concepts (on -prem +
cloud).
- (Motivation to progress into L2 responsibilities and project
tasks over time)*