Center Head

Roles and Responsibilities:

1. Strategic Planning

· Develop and implement regional strategies to
achieve program goals

· Conduct needs assessments and analyse data to
inform program decisions

2. Program Oversight:

· Manage program operations, ensuring effective
delivery and quality

· Ensure compliance with organizational policies
and procedures

3. Team Leadership:

· Supervise and mentor team members, providing
guidance and support

· Foster a collaborative and inclusive team
environment

4. Stakeholder
Collaboration:

· Build and maintain relationships with key
stakeholders, including partners, funders, colleges and community leaders

· Communicate program goals, progress, and impact
to stakeholders

5. Partnership Development:

· Identify and pursue current partnership
opportunities to expand program reach and impact

· Manage partnerships, ensuring effective
collaboration and communication

6. Program Quality
Assurance:

· Monitor and evaluate program quality,
identifying areas for improvement

· Implement quality assurance processes and
standards as per QMS

7. Performance
Monitoring:

· Track and analyse program data, identifying
trends and areas for improvement

· Develop and implement corrective actions to
address performance gaps

8. Budget Management:

· Manage regional budgets and proper unitisation,
ensuring effective allocation of resources

· Monitor expenses and ensure compliance with
financial policies

9. Marketing and
Compliance:

· Ensure program visibility and promotion through
marketing and outreach efforts

· Maintain compliance with organizational and
regulatory requirements

10. Capacity
Building:

· Develop and implement capacity -building
initiatives for team members and partners

· Ensure that regional teams have the necessary
skills and resources to deliver high -quality programs

11. Risk Management:

· Identify and mitigate risks that could impact
program delivery or reputation

· Develop and implement risk management plans and
procedures

12 . Innovation and
Improvement:

· Encourage innovation and continuous
improvement in program delivery

· Develop and implement
new approaches and

13 . Reports

· Creating monthly and quarterly reports as
per Infosys standard