BE/Diploma (elect/Mechanical) with 2-8 years of experience in separators/decanters

Responsibilities / Tasks

- Installation, commissioning and maintaining Equipment/s like Separators, Decanters and other process plant related instrumentation, controls and auxiliaries.

- Providing timely response to customer complaints (online and onsite)

- Evaluating and resolving equipment related issues on the equipment/s.

- Maintaining positive relationship with the customer.

- Conducting onsite equipment related training for the customer.

- Supporting Sales team and other peer group with the technical knowledge on the equipment/s.

- Maintaining product manuals and updating technical documentation.

- Making spares and service related recommendations to the customer based on the health of the equipment/s.

- Escalating high level technical issues with Global technical support for resolution.

- Aligning with the back office for spares supply and service offers.

- Selling spare parts and service / maintenance contracts.

Your Profile / Qualifications

BE/Diploma (elect/Mechanical) with 2-8 years of experience in separators or decanters

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📌 Associate FS engineer-1 (Gurugram)
🏢 Important Group
📍 Gurugram