We are looking for an experienced Application Support Engineer – L2 to support enterprise analytics, ETL, and integration platforms for a leading client setting.
Key Responsibilities:
• Provide L2 support for Qlik, Informatica, and MuleSoft platforms
• Monitor ETL jobs, APIs, dashboards, and scheduled workflows
• Troubleshoot incidents and resolve issues within SLA timelines
• Perform Root Cause Analysis (RCA) for recurring incidents
• Support Qlik reload tasks, Informatica workflows, and MuleSoft integrations
• Coordinate with L3 teams, infrastructure, and release teams
• Handle Incident, Problem, and Change Management activities
Required Skills:
â QlikView / Qlik Sense support & dashboard monitoring