As an Airport Information Desk Associate, you will play a crucial role in assisting travelers at the airport. You will provide information and support to enhance the customer experience, ensuring that all passengers feel welcome and informed.
Key Responsibilities:
1. **Providing Information:** Answer questions about flight schedules, airport facilities, and local transportation options to help passengers navigate their journeys smoothly.
2. **Assisting Passengers:** Offer support to travelers with special needs, including those with disabilities or language barriers, ensuring they have a comfortable experience at the airport.
3. **Handling Inquiries:** Manage inquiries in person and via phone, resolving any issues efficiently and professionally to maintain high levels of customer satisfaction.
4. **Coordinating with Staff:** Work closely with airport staff and airline representatives to relay important information to passengers regarding delays, cancellations, or gate changes.
5. **Maintaining Records:** Keep accurate records of passenger inquiries and issues faced,
helping to improve services and identify areas for enhancement.
Required Skills and Expectations:
Candidates should possess excellent verbal communication skills and a friendly demeanor to engage effectively with travelers. A basic understanding of computer applications is essential for managing inquiries. Strong problem-solving abilities and a keen attention to detail will help in addressing passenger needs promptly. We expect you to be a team player with a positive attitude, ready to adapt to a fast-paced airport environment. A minimum educational qualification of a 10th pass is required, and no prior experience is necessary, making this a outstanding opportunity for freshers.
- Experience
0 - 1 Years
- No. of Openings
25
- Education
10th Pass
- Role
Airport Information Desk Associate
- Industry Type
Aviation / Airline / Aerospace
- Gender
[ Male / Female ]
- Age Limit
18 - 35 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
PF, ESI, Food/Meals, Accommodation
📌 Hiring For 10th Pass Freshers - Airport Information Desk Associate (Kolkata)
🏢 Aervista
📍 Kolkata
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