We are looking for a motivated Voice Process Executive to join our team in Thane, India. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.
Key Responsibilities:
1. **Customer Interaction**: Engage with customers over the phone to address inquiries and provide assistance, ensuring a positive experience.
2. **Issue Resolution**: Listen carefully to customer concerns, offer appropriate solutions, and escalate issues when necessary to ensure customer satisfaction.
3. **Record Keeping**: Maintain accurate records of customer interactions in the system, ensuring all information is up-to-date and complete.
4. **Team Collaboration**: Work closely with team members and supervisors to improve customer service processes and share feedback.
Required Skills and Expectations:
Candidates should possess excellent verbal communication skills in English and any local language, allowing them to convey information clearly and effectively.
A friendly and positive attitude is essential for engaging with customers and creating a pleasant interaction. Basic computer skills are necessary to navigate systems and update customer information. Candidates must be enthusiastic, self-motivated, and willing to learn, as this role involves adapting to different scenarios and customer needs. A strong focus on customer service and the ability to work well in a team environment are crucial for success in this role.
- Experience
0 - 1 Years
- No. of Openings
200
- Education
12th Pass
- Role
Voice Process Executive
- Industry Type
Banking
- Gender
[ Male / Female ]
- Age Limit
18 - 32 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Perks include
PF, Two-way Cab
- Walk-in interview location
Thane
- Walk-in Date
10/08/2026 - 25/08/2026
- Walk-in Time
10:00 AM
📌 Interview For Voice Process Executive || 12th Pass - Freshers (Thane)
🏢 Coral bling services
📍 Thane
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