As an Airport Ground Staff member in Kolkata, you will play a key role in ensuring smooth operations at the airport. Your primary responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process, including verifying identification, issuing boarding passes, and tagging luggage to ensure a hassle-free experience.

- **Baggage Handling**: Manage luggage transport to and from the aircraft, ensuring that all bags are handled carefully and delivered to the correct flights promptly.

- **Customer Service**: Address passenger inquiries and resolve any issues related to flight schedules, baggage, or airport services, providing excellent service to enhance customer satisfaction.

- **Security Checks**: Assist in the security screening process by ensuring passengers and their belongings comply with safety regulations, contributing to a secure airport environment.

- **Coordination with Airlines**: Work closely with airlines' personnel to communicate flight updates, boarding procedures, and any changes to schedules.

Required skills and expectations include:

- **Communication Skills**: You must be able to communicate clearly with passengers and team members, ensuring information is conveyed effectively.





- **Teamwork**: Collaborate well with colleagues across different departments to maintain smooth airport operations.

- **Attention to Detail**: Be thorough and meticulous when handling passenger information and luggage to avoid errors.

- **Problem-Solving Skills**: Handle unforeseen issues calmly and efficiently, maintaining a positive experience for travelers.

- **Basic Computer Knowledge**: Familiarity with basic computer operations is essential for using airport systems and software.

Candidates should have completed their 12th grade and be eager to learn in a dynamic airport setting. Prior experience is not required, making this an excellent entry-level opportunity.

- Experience

0 - 1 Years

- No. of Openings

10

- Education

12th Pass

- Role

Airport Ground Staff

- Industry Type

Hotel / Travel / Airline / Hospitality

- Gender

[ Male / Female ]

- Age Limit

18 - 35 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

Overtime Pay, Travel Allowance (TA), Health Insurance, Accommodation, Two-way Cab

📌 Hiring Fresher / Airport Ground Staff / 12th Pass (Kolkata)
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📍 Kolkata