Job Criteria

Qualification & Experience
Any graduate with 1–2 years of relevant experience in a salon, clinic, hotel, or premium service workplace.
Candidates with experience in clinic/salon reception and customer service will be preferred.

Key Responsibilities & Skills
Manage customer appointments, bookings, rescheduling, and cancellations.
Handle customer calls, enquiries, follow-ups, and appointment confirmations professionally.
Coordinate effectively with customers and internal teams to ensure a smooth service experience.
Manage billing software and maintain accurate customer and transaction records.
Handle cash, card, and UPI transactions with basic understanding of payment processes.
Welcome and assist VIP and premium customers with a high level of hospitality and professionalism.
Collect customer feedback and ensure appropriate follow-up.
Handle customer complaints and resolve issues with patience and a service-oriented approach.




Maintain a thorough understanding of the products and services offered.
Ensure a pleasant, organized, and professional reception experience for every customer.

Candidate Profile
Pleasant, confident, energetic, and well-groomed personality.
Robust hospitality and customer-service orientation.
Excellent communication and interpersonal skills.
Ability to handle customers professionally, including VIP clientele.
Good coordination, multitasking, and problem-solving abilities.
Willingness to work on weekends and holidays on a rotational-shift basis.
Ability to work in a quick-paced, premium-service environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Receptionist Mavelikara
🏢 Deepthys Venture(Solmaic
📍 Mavelikara