Service Management Analyst Chandigarh

Service Management Analyst Chandigarh

10 Aug
|
Priority Technology Holdings
|
Chandigarh

10 Aug

Priority Technology Holdings

Chandigarh

0.5 – 1.5 years of experience in Managed File Transfer (MFT) administration, operations, or related IT field
Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)
Exposure to MFT platforms and file transfer tools
Basic scripting or automation skills (Python, Bash, PowerShell preferred)
Basic knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows
Familiarity with Linux/Windows operating systems
Interest in cloud technologies (AWS preferred)
Strong analytical, problem-solving, and troubleshooting skills
Ability to follow documented procedures and work within established guidelines
Eagerness to learn, adapt to new tools, and grow technical skills

Requirements
Assist in monitoring MFT platform performance and uptime
Support day-to-day file transfer operations, including job monitoring, troubleshooting, and incident resolution under guidance
Escalate unresolved issues to senior engineers while documenting findings
Perform routine file transfer tasks, including onboarding current file transfer partners and updating configurations
Create and maintain documentation for workflows, standard operating procedures (SOPs), and troubleshooting guides




Follow security and compliance standards for handling sensitive information
Work with internal teams to understand requirements and implement changes under supervision
Assist in maintaining logs and audit records for operational activities
Participate in knowledge sharing and training sessions to enhance skills
Support automation initiatives by writing or modifying basic scripts under mentorship
Collaborate with cross-functional teams to ensure smooth data transfers between internal and external systems

Perks
5 Days Working
One Complimentary Meal per Day
Internet Reimbursement
Gym Reimbursement
Group Medical Insurance
Mental Health support benefits
Relocation Assistance (if Applicable)

Pay: ₹500,000.00 - ₹800,000.00 per year

Advantages:
Flexible schedule
Health insurance
Internet reimbursement

Ability to commute/relocate:
Chandigarh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Application Question(s):
How much experience in Apache Nifi ?

Education:
Bachelor's (Preferred)

Work Location: In person

📌 Service Management Analyst Chandigarh
🏢 Priority Technology Holdings
📍 Chandigarh

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