Position: Inquiry Executive / Sales Coordinator
Location: Surat – Head Office
Experience: 1 Year
Industry: Building Materials / Manufacturing
Office Timing: 10:00 AM to 7:00 PM

Role Overview:
We are looking for an Inquiry Executive to manage customer inquiries, coordinate with the sales team, and ensure timely follow-ups and conversions.

Key Responsibilities:
Handle customer inquiries through calls, emails, WhatsApp, and other channels.
Record and track inquiries through CRM/ERP.
Coordinate with the Sales/KAM team for timely follow-ups.
Prepare inquiry reports and maintain accurate MIS.
Coordinate internally for quotations, product availability, and customer requirements.
Monitor pending inquiries and support inquiry-to-order conversion.

Requirements:
6 months–1 year of experience in Inquiry Management, Inside Sales, Sales Coordination, or Customer Service.
Building Materials/Manufacturing industry experience preferred.
Valuable communication, follow-up, and coordination skills.
Basic knowledge of MS Excel and CRM/ERP.
Positive attitude and willingness to learn.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Inquiry Executive / Sales Coordinator Surat (India)
🏢 Dolphy india
📍 India